Theft Replacement Guarantee

If your bicycle is stolen while correctly secured with the ViiLock™ Pro, you may qualify for a replacement lock. To be eligible, you must provide:

1) An official police report documenting the theft
2) Clear photographs showing the damaged ViiLock™ Pro at the scene.

This policy applies only if the lock was properly installed through the bike frame and attached to a fixed object. Improper use or negligence may void this protection. Viiversa reserves the right to reject claims that do not meet these requirements or appear fraudulent.